MyMyToyStore Condition Policy: A Primer on Condition

Most toys and collectibles are made in China. These products are typically mass-produced, packaged, and placed in cardboard/corrugated boxes (aka “cases”) without additional padding or foam. Why? Because toys are usually meant to be opened and played with by children. They’re not designed for us collectors to keep.

These items are thrown on a ship in China, come across the stormy Pacific Ocean, arrive in Seattle or Long Beach, California, are tossed onto trucks, and arrive at a manufacturer’s domestic warehouse. They’re then sorted and pitched onto UPS trucks that deliver them to our warehouse. It’s only at our warehouse that we inspect each and every item for its condition, because no other party along the delivery route really cares about the condition of the packaging. 

At MyMyToyStore, we follow a packing process to maintain the condition of the product from its arrival at our warehouse to its delivery in your hands. For most items, we use bubble wrap, sturdy cardboard boxes, packaging material, and padded mailing envelopes as protection. For rare, chase, exclusives, and limited edition items, we double-box as a matter of course.

Despite these steps, when you receive a product from us, it may indeed have a small scratch or dent on the window box or a slight crease in the cardboard. This is perfectly normal and usually indicates that the entire batch we received is in exactly the same condition or worse.

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